telybot A little less ordinary.
A lot more intelligent.
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How it works

From your words to the right answer.

Telybot reads what you give it, finds the part that matches each question and answers in the customer’s language. When nothing matches, it says so and hands over — and that question becomes the next thing it learns.

  1. 1Add what you knowWebsite, documents, business details and saved answers
  2. 2It finds the matching partIn your content only — never the open internet
  3. 3It answers in their language30 languages, Hindi and Hinglish included
  4. 4It hands over, then learnsUnanswered questions become saved answers
Training

Train it in an afternoon

Four kinds of thing go in, and they are not equal. An answer you wrote yourself beats everything else — use those for whatever must come out word for word.

What Telybot learns from, and which source winsFour sources feed the bot: your website, documents such as PDFs, the business details form, and answers you save yourself. The business form is treated as fact and saved answers are served word for word, so both outrank anything the AI would otherwise generate from your website or documents.WHAT YOU PUT INYour websiteread for youPDFs & documentsprice listsBusiness details formfactsAnswers you saveword for wordYour bot’s knowledgeyours alone, never pooledWHICH ONE WINS1  An answer you savedserved exactly as you wrote it — and it costs nothing2  A fact from your business formhours and policies are never paraphrased into something close3  Written from your website or documentsstill only from your words — this is what your allowance countscorrect an answer once and it moves to the top

Give it what you already have

Paste your website address and we read it. Upload a PDF price list, policy document or brochure. Type the ten answers you repeat every day. Fill a short form with your hours, address, payment methods and return policy — those become facts the bot never gets wrong.

Test it like a customer

The playground is the same engine your visitors will use. When an answer is wrong, save the right one — a saved answer beats everything else from then on.

Put it where your customers are

One line of code on your site. Or a shareable link and QR code for your Instagram bio, WhatsApp status or a sticker on the counter — no code at all.

Provenance

How it answers

No magic and no guessing. It reads what you gave it, finds the part that matches the question, and writes the answer from that — and when nothing matches, it says so instead of inventing something.

How Telybot answers a customer questionYour website, documents and saved answers are read once and indexed. When a customer asks a question, the bot searches that knowledge. If it finds a match it answers in the customer's language. If it does not, it hands over to you and the question is added to your unanswered list, which you answer once and it knows forever.What you give itYour websitePDFs & documentsAnswers you savedWe read it onceand index everypassage in itA customer asks“delivery kitne din me hoga?”Finds thematching partof your contentfoundAnswers, in theirown languageEnglish · Hindi · Hinglishfrom your words onlynothing matchesIt says so, and hands over to youyour phone, WhatsApp or email — never an invented priceLands in your unanswered listanswer it once — it knows it foreveryour answer joins what it knows
your content and your words the honest hand-off when it does not know what happens automatically
Fig. 05 / Where a week of answers came fromExample
Saved answerBusiness factWritten from your contentHanded to your team
Language

Built for how India
actually asks.

Telybot’s language work began in a keyboard used by millions of Indians, and it brings that same understanding to the questions customers type between languages.

KEYDA KEYBOARDONE LANGUAGE ENGINETELYBOT
ENAre you open tomorrow?
HIकल दुकान कितने बजे तक खुली है?
HGkal kitne baje tak khula hai?
REPLIES THE WAY THEY ASKEDKal 7 baje tak khula hai.

The 30 languages it speaks

  • English
  • हिन्दी
  • Hinglish
  • বাংলা
  • தமிழ்
  • తెలుగు
  • ಕನ್ನಡ
  • മലയാളം
  • मराठी
  • ગુજરાતી
  • ਪੰਜਾਬੀ
  • اردو
  • العربية
  • Français
  • Deutsch
  • Español
  • Italiano
  • Nederlands
  • Polski
  • Português
  • Português (Brasil)
  • Русский
  • Türkçe
  • Bahasa Indonesia
  • Tiếng Việt
  • ไทย
  • 日本語
  • 한국어
  • 简体中文
  • 繁體中文
Step 4

It gets better every week

Every question it could not answer goes on a list. Answer it once and that answer is used from then on, so the list gets shorter. It takes about ten minutes a week.

  1. A customer asks something newYour content does not cover it, so the bot says so and points them to your team.
  2. It lands on your unanswered listWith a count of how many times it was asked.
  3. You answer it onceThe answer is saved and sent word for word from then on — free, and never counted.
Fig. 06 / Unanswered questions, week by weekExample

Answer each question on the unanswered list once and it is used from then on, so the list keeps getting shorter.

Read the unanswered loop guide

Questions

Questions owners ask us

Where can customers talk to it?

On your website as a chat widget — one script tag, with guides for WordPress, Shopify and Wix — through a link or QR code you can put anywhere, and inside your own Android or iOS app with a native SDK. One account and one set of knowledge serves every channel.

Will it invent prices or policies?

It is built not to. It answers only from the content you gave it, and we test that behaviour on every release. If it has nothing to go on, it hands over instead of guessing.

Do I need a developer?

No for setup and no for the shareable link. Adding the script to your website is one copy-paste; if your site was built by someone else, send them the install page — it takes them a minute.

Start with what you already know

Bring your website.
Leave with an assistant.

Free during early access. About fifteen minutes from sign-in to your first tested answer.

Create your assistant

Or talk to us for a demo