GET RUNNING
I’m setting up my bot.
Start with the guided setup. If your website will not read correctly or you are stuck training, send us the page and what you expected.
Contact
Start with what
you need.
Setup, product questions, higher limits or paperwork—a person on the Telybot team reads every message.
Email us directly support@telybot.com ↗Talk to us
See it answer your own customers’ questions.
Tell us your website and the questions your customers ask most. We will reply to arrange a time, then show you Telybot answering from your own content — and help you set it up if you decide to go ahead.
- Your business name and website
- Three questions your customers ask most
- A good time to talk, and your time zone
- 1You send your websiteAnd the questions you hear most.
- 2We reply to set a timeA person on the team reads every message.
- 3You see it answerFrom your own content, in your customers’ language.
PLAN AHEAD
I need more capacity or a DPA.
Tell us your expected monthly question volume and whether your team needs a data-processing agreement before it can approve Telybot.
SOMETHING IS WRONG
The bot said something it should not have.
Send the exact customer question, the answer it returned and your business name. Those three details give us the fastest path to the right conversation.
Before you send
Two details save a round trip.
Your business name so we can find the right account.
Your Client ID from Install, if you already have a bot.