AI visibility: is AI recommending you?
When a customer asks ChatGPT, Gemini or another assistant "best dental clinic near Indiranagar", the answer names a few businesses. Grow tells you whether one of them is yours, which sites the assistants trusted for that answer, and what to change when you are missing. It lives in the dashboard under Grow → AI visibility.
What it measures
Each scan puts your questions to every AI assistant we can reach with live web search — ChatGPT, Google Gemini, Claude and Grok — exactly as a customer would ask them. Each answer is kept with the sources it cited. From those answers:
| Number | Meaning |
|---|---|
| Visibility | The share of answers that name you. |
| Share of voice | Your mentions as a share of every brand mentioned. |
| Average position | When you are named, your order among the brands named. 1 is first. |
| Used as a source | The share of answers whose sources include your own website. |
An answer is one assistant's reply to one question on one day. Every number is shown against the previous period of the same length.
Getting started
- Questions. Open Grow → Questions and take the suggestions, or write your own the way a customer would ask them: "best bakery in Koramangala", "where can I get a root canal in Pune". Your plan sets how many questions are tracked.
- Brands. Under Grow → Brands, add the competitors you want compared and any other spelling of your own name. Check the city and country, which the assistants use for local search.
- Switch on the scan, on the Overview. The free plan scans weekly; paid plans daily. Scan now runs one immediately.
- A few minutes later the Overview fills in: a line per day for you and the brands that beat you, the brands table, each assistant on its own, and the questions you lose.
Sources
Grow → Sources lists every website the assistants cited: the most cited, the new and rising ones, and what kind of site each is — a marketplace like Justdial or Zomato, a community like Reddit, an editorial site, a competitor, or you. If your own site is never cited, that is the first thing to fix: assistants quote pages that state facts plainly.
Website check
Grow → Website check reads your website the way a crawler does — the home page, robots.txt, the sitemap and up to six inner pages — and scores it out of 100. It looks for the things that decide whether a page can be found and quoted: HTTPS, a title and description, one main heading, a mobile viewport, structured data (LocalBusiness, FAQPage), whether robots.txt blocks the crawlers that feed AI search, a sitemap, an llms.txt, alt text on images, enough text, and whether Telybot is installed.
What to fix
Grow → What to fix turns the check and the scans into a ranked list:
- Technical — from the website check, with how to do each one.
- Content — questions where no assistant names you, or names a competitor instead, with the page to write; and "make your site citable" when nothing cites you.
- Off-site — the sites the assistants cite that you are missing from.
Mark each one done or dismissed; the list rebuilds after every check and scan, and remembers what you decided. Export it as CSV to hand to whoever runs your website.
What is sent where
The assistants receive the question, your business's name, city and country — nothing about your customers, your chats or your orders. The website check fetches only the address you give it (or your business website), never a private address. See Your data.