# Telybot — AI customer support chatbot for your website

> An AI chatbot trained on your website, documents and saved answers. Replies in 30 languages, Hindi and Hinglish included, and hands over instead of guessing.

- URL: https://telybot.com/
- Last updated: 2026-10-21

AI chatbot for your customers

## Your business, ready to answer.

Not just another chatbot.

### Your website. With a mind of its own.

Train it on your website, documents, menu and the answers you repeat every day. It replies in the customer’s language, takes orders and bookings in the chat, and hands over when your knowledge does not cover the question.

Free plan, no card · Any website · Link and QR with no code

(Illustration: A customer question is matched to the business's own opening hours and answered in the same language. A question with no source is handed to the business instead of being guessed.)

KNOWLEDGE IN **Website · Documents · Facts · Saved answers**

ANSWER OUT **30 languages · matched to the customer**

NO MATCH **Honest handoff · Logged as unanswered**

IN THE CHAT **Orders · Bookings · Job applications · Team alerts**

### What is Telybot?

**Telybot is an AI chatbot that answers your customers from your own website, documents and saved answers.** It replies in the language each customer writes in — on your website, through a link or QR code, or inside your app — takes orders, bookings and job applications in the chat, and hands the customer to your team when your content does not cover the question.

What you give it

- Your website
- PDFs and documents
- Business details
- Saved answers
- Menu, price list or services

Reads only what you gave it

What your customers get

- Answers in their own language
- Orders and bookings in the chat
- A person when it does not know

What you get

- Leads with a name and number
- A daily summary of what people asked
- Job applications, each resume scored

- On your website
- Through a link or QR code
- Inside your Android and iOS apps

- Who it is for: Shops, restaurants, clinics, salons and studios — any business that answers the same questions every day.
- Where it runs: Any website with one line of code, WordPress, Shopify and Wix, a chat link or QR code, and Android, iOS, React Native, Flutter and Ionic apps.
- Languages: 30, including Hindi and Hinglish. It replies in the language each customer writes in.
- Setup: About fifteen minutes from sign-in to your first tested answer, with no developer needed.
- Price to start: A free plan with 200 AI answers a month, no card required.

### Four ways to answer a customer

| What the customer needs | Telybot | Reply yourself | An FAQ page | A button-menu bot |
| --- | --- | --- | --- | --- |
| An answer at 9:40pm | Yes, straight away | Next morning | If they find it | Yes |
| Understands what they typed | Yes, in their own words | Yes | No, they search | Only the buttons you built |
| Replies in their language | 30 languages, Hinglish included | If you speak it | The one it is written in | The one you built it in |
| Sticks to your prices and policies | Yes, or it hands over | Yes | Yes | Yes |
| Takes orders and bookings | In the chat | By phone | No | If you build each step |
| Time to set up | About 15 minutes | Nothing to set up | A page to write | Every path to build |

A button-menu bot follows the paths someone built for it; a question typed in the customer’s own words falls through. Telybot reads the question itself and answers from your content.

[See everything it does](https://telybot.com/features)

### See it answer

A sample shop, trained the way yours would be. Pick a question the way a customer would — including one it cannot answer.

**Sharma Leather Works** Answers from their own price list

Hello! Ask me anything — timings, delivery, returns.

- How many days does delivery take?
- What are your timings?
- Can I return a bag?
- Do you ship to Dubai?

#### What just happened

1. **It read the question** in whatever language it arrived in.
2. **It searched only this shop's content** — never another business's, never the open internet.
3. **It answered from their words**, in the language the customer used.

> Try the last question. When the answer is not in the shop's content, the bot **says so and hands over** — and that question lands in the owner's unanswered list to be answered once.

This is a scripted sample so you can see the shape of it. On your own site it answers from your content. [Train one free →](https://telybot.com/app/)

### Everything else, one click away

#### [How it works](https://telybot.com/how-it-works)

What it learns from, how it picks an answer, the languages it speaks and how it gets better every week.

See how it works

#### [Features](https://telybot.com/features)

Orders and bookings in the chat, job applications with every resume scored, welcome flows that collect leads, alerts for your team and a dashboard that shows it all.

See every feature

#### [Trust](https://telybot.com/trust)

What we store, how long we keep it, who it reaches — and the things we never do with your data.

See what we store

#### [Research](https://telybot.com/research)

The published studies behind how Telybot is built: languages, speed and answers you can trust.

Read the research

**Rather see it with your own website?** Tell us what your customers ask. We will show you Telybot answering from your own content.

[Talk to us for a demo](https://telybot.com/contact#demo)

### Questions owners ask us

**Q: What is Telybot?**

Telybot is an AI assistant for your customers, trained on your own website, documents and saved answers. It answers their questions on your website, through a link or QR code, and inside your Android and iOS apps — by default, in the language they ask in.

**Q: Why use Telybot instead of an FAQ page?**

An FAQ page helps only the people who find it, in the language it was written in. Telybot answers the question the customer actually typed, in their language and at any hour, from the same content — and when it has no answer, it says so and hands over to your team.

**Q: Which languages does Telybot reply in?**

Telybot replies in 30 languages, including Hindi and Hinglish — the mix of Hindi and English people actually type. By default it replies in the language each customer writes in, and you can set it to always reply in yours instead. Saved answers are sent word for word, as you wrote them. See [how it works](https://telybot.com/docs/how-it-works).

**Q: What happens when Telybot does not know the answer?**

Telybot says so and hands the conversation to your team instead of inventing a price or a policy. The question lands in your unanswered list, so you can teach the right answer once and it is used from then on.

**Q: How long does it take to set up Telybot?**

Setting up Telybot takes about fifteen minutes from sign-in to your first tested answer. Describe the business, add your website or documents, try it in the dashboard, set a fallback contact and go live, then paste one line of code or share the link. See the [quickstart](https://telybot.com/docs/quickstart).

**Q: Does Telybot work on Shopify, WordPress and Wix?**

Yes. Telybot works on any website with one line of code, with guides for Shopify, WordPress and Wix, and inside Android, iOS, React Native, Flutter and Ionic apps. You can also share a chat link or QR code, with no code at all. See [where Telybot installs](https://telybot.com/how-it-works#install).

**Q: How much does Telybot cost?**

Telybot has a free plan, Early access, with 200 AI answers a month and no card required. When you need more, paid plans start at $49 a month for 2,500 AI answers — see the [pricing page](https://telybot.com/pricing). Nothing is charged until you pick one.

Start with what you already know

### Bring your website. Leave with an assistant.

Start on the free plan. About fifteen minutes from sign-in to your first tested answer.

[Or talk to us for a demo](https://telybot.com/contact#demo)