# Contact — Telybot

> Talk to the Telybot team about setup, higher limits, product questions or a data-processing agreement.

- URL: https://telybot.com/contact
- Last updated: 2026-10-12

Contact

## Start with what you need.

Setup, product questions, higher limits or paperwork—a person on the Telybot team reads every message.

[Email us directly **support@telybot.com**](mailto:support@telybot.com)

### See it answer your own customers’ questions.

Tell us your website and the questions your customers ask most. We will reply to arrange a time, then show you Telybot answering from your own content — and help you set it up if you decide to go ahead.

- Your business name and website
- Three questions your customers ask most
- A good time to talk, and your time zone

1. **1****You send your website** And the questions you hear most.
2. **2****We reply to set a time** A person on the team reads every message.
3. **3****You see it answer** From your own content, in your customers’ language.

GET RUNNING

### I’m setting up my bot.

Start with the guided setup. If your website will not read correctly or you are stuck training, send us the page and what you expected.

[Open quickstart](https://telybot.com/docs/quickstart) [Ask for setup help](mailto:support@telybot.com?subject=Help%20setting%20up%20Telybot)

PLAN AHEAD

### I need more capacity or a DPA.

Tell us your expected monthly question volume and whether your team needs a data-processing agreement before it can approve Telybot.

[Review pricing](https://telybot.com/pricing) [Discuss requirements](mailto:support@telybot.com?subject=Higher%20limits%20or%20DPA)

SOMETHING IS WRONG

### The bot said something it should not have.

Send the exact customer question, the answer it returned and your business name. Those three details give us the fastest path to the right conversation.

[Report the answer](mailto:support@telybot.com?subject=Incorrect%20bot%20answer)

### Two details save a round trip.

**Your business name** so we can find the right account.

**Your Client ID** from Install, if you already have a bot.